FAQ

Q: What time does the door open for FAME SS2017? Where does the line start?
A: For FAME SS2017 event and exhibitions, the line will start inside the parking lot on Alum Rock Avenue. There is only one line for all attendees. Doors open for all starting at 7pm.

Q: What does purchase of the FAME SS2017 ticket entail?
A: You will have access to all the ongoings in the open space, including live performances, exhibitions, food, drinks, and our FAMEd fashion show.

GOAPELE + Jeremy Passion Questions

Q: What time does the door for Goapele + Jeremy Passion concert open? Where do the lines start?
A: VIP concert goers will find the doors opened for them starting at 6pm. General admissions door will be open at 6:30pm. Attendees will line up along Alum Rock Avenue by the sandlot.

Q: What does purchase of Goapele + Jeremy Passion ticket entail?
A: In addition to the alcoholic bar + DJ spinning (6pm-7pm) and special live performances from (7pm to 9pm), concert goers receive FREE access to the FAME SS2017, including artist exhibitions, more live performances, and the fashion show.

Q: I purchased a ticket to the Goapele concert. Can I also check out FAME?
A: Yes! Your ticket to the Goapele concert includes admission to FAME, but once you leave the theater and enter the FAME event, you will not be allowed re-entry into the theater.

General Questions

Q: I bought my tickets online. Do I need to bring a printed copy of the ticket?
A: There are no printed or mobile tickets. You only need to bring your photo ID, government issued preferred. Please have your order confirmation number ready in case there are multiple common names.

Q: I’m not 21 yet. Can I still enter?
A: Yes. All ages are welcome, but if you are under 21, you will not be served alcohol.

Q: Where can I park?
A: Limited parking will be available for the general public in the venue’s parking lot on Alum Rock Avenue for $15. There will also be free streeting parking. We recommend you doing rideshare such as Uber or Lyft.

Q: Can I bring my dog?
A: Only service animals are allowed and maybe your little brother or sister.

Q: If I leave FAME, can I re-enter?
A: There are no ins and outs of the venue.

Q: I’m going to purchase my ticket at the door. What forms of payment do you accept?
A: We’re happy to hear you’ll be joining us for FAME! This year we will be accepting cash and credit cards.

Q: Do you offer refunds?
A: No.